Operations manager
Nenagh
...continuous-improvement culture across the business.Key ResponsibilitiesCustomer Service & Team Leadership Lead, motivate, and develop a high-performing Customer Service team. Manage workloads, case volumes, resourcing, and scheduling to meet agreed SLAs and KPIs. Act as the senior escalation point for complex client, [...]
Contract Type: Permanent
Category Banking, Insurance, Finance & Accountancy