Enterprise sd l1 engineer | dublin, ie
DublinERGO
...route to L2 - Deskside support). • Inform user, close the ticket (e.g. advice and information requests). • Log, assign and report only (e.g. for an issue with a software/hardware product from a Third-party provider, for which Service Desk has no resolution instructions). • Escalation of problems to all internal and [...]
Category Engineering & Architecture
30+ days ago in e-FinancialCareers