Workforce management lead – ai enabled contact centre optimisation
GalwayCpl
...data integrity, and user adoption throughout the change. Working closely with IT, Data, Risk, and Compliance teams, the role will ensure that AI-enabled decision support is explainable, auditable, and regulator-ready in line with Central Bank of Ireland expectations. Appropriate controls, documentation, and governance will be [...]
Category Management & Consulting
30+ days ago in TechSkills