Itsm mim sdm
GalwayPlanet Payment
...stakeholders, including business leadership, compliance, and client-facing teams. Ensure accurate and timely documentation of incidents in ITSM tools (e.g., ServiceNow), and facilitate Post-Incident Reviews (PIRs) to drive remediation and service improvement. Ensure adherence to ITIL best practices for Incident, Problem, and [...]
Category Banking, Insurance, Finance & Accountancy