Itsm mim sdm
GalwayPlanet Payment
...Serve as the Incident Commander for all Priority 1 (P1) and high-severity (P2) incidents affecting critical systems, ensuring timely triage, escalation, resolution, and stakeholder communication (working with the ITSM communication team). Lead the Major Incident lifecycle: identification, impact assessment, coordination of [...]
Category Banking, Insurance, Finance & Accountancy