Real-time analyst
DublinCpl
...plans for improvements and maintenance.• Enforce real time adherence in all Work Types and Markets within the scope of operation.• Monitor the volume of contacts at interval level, as well as the proper use of activity codes, overall onsite/offsite shrinkage, variations in AHT, and any other real time events.• Provide [...]
Contract Type: Freelance
Category Banking, Insurance, Finance & Accountancy