Global service agentforce developer (salesforce)
DublinVeralto
...entitlement checks, escalation routing, field-service guidance) Integrate agents with Service Cloud data models (Cases, Knowledge, Entitlements), OM/CPQ objects, and external services via Platform Events, Apex, and Flow Harden agents for scale: guardrails, data access policies, evaluation harnesses, fallback [...]
Category IT & Telecommunications