Enterprise sd l1 engineer | dublin, ie
DublinERGO
...to all internal and external service-units (e.g. other 2nd/3rd-level services, manufacturer's 3rd-level support, Client ICT Operations SDM or CLIENT Applications Support Groups). • Monitoring and reporting on all tickets from opening to closing regardless of group allocation. • Escalation of unresponsive end-user or [...]
Category Engineering & Architecture