Guests experience manager
Hoa LưAccor
...farewells, and follow up throughout their stay. Ensure confidentiality of VIP information and that guest history is accurately recorded in the PMS. Team Leadership & Supervision Coach and evaluate the performance of GEM and lounge teams. Conduct training on SOPs, complaint handling, and international guest etiquette. Monitor [...]
Job Type: Full-time
Category Restaurant, Catering & Hospitality