Guests experience manager
Hoa LưAccor
...PMS. Team Leadership & Supervision Coach and evaluate the performance of GEM and lounge teams. Conduct training on SOPs, complaint handling, and international guest etiquette. Monitor grooming, behavior, and service mindset of each team member.Administrative & Reporting Tasks Prepare daily VIP reports and trackers, and update [...]
Job Type: Full-time
Category Restaurant, Catering & Hospitality