Director of rooms, full time
VancouverAccor
...Service Excellence; leads the strategic implementation of customer satisfaction improvement activities measured through VOG (TrustYou) and in keeping with our luxury standards of service from curb to pillow Spearheads the Problem Resolution Recovery process; communicating with guests ensuring that issues are being resolved [...]
Job Type: Full-time
Category Restaurant, Catering & Hospitality / Sector Administration and Secretariat