Cluster quality & learning manager
SentosaAccor
...in guest satisfaction index, audits and KPIs, etc. to achieve the following established key goals : LQA Standards Hotel Reputation Performance Score (RPS) e.g. Trust You / Google / Booking Reviews , etc. Ensure implementation and compliance of standard operating procedures (SOPs), checklists, and guidelines to ensure [...]
Job Type: Full-time
Category Restaurant, Catering & Hospitality