Customer rep (spanish-speaking)- airline company
LisbonConcentrix Portugal
...will:Be in charge of booking management (altering, canceling, or creating new reservations)Assist clients via inbound/outbound calls and emailHelp the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)Deal with claims (strikes, lateness, Cancelation etc.)Give real-time, accurate [...]
Job Type: Full-time
Category Customer Services & Call Centre