Operations manager jobs in Connacht at Cpl 1 -1 of 1 (0.005s)

Workforce management lead – ai enabled contact centre optimisation

GalwayCpl

...environment. Reporting to the Operations Manager, this role will lead a team of four workforce management professionals supporting an onshore and offshore workforce of approximately 200 FTE across voice, digital, and back-office channels. The role carries formal authority to recommend, replace, or decommission workforce [...]

Category Management & Consulting