Qa trust and safety - german speaker
MunichCpl
...Quality systems onsite.· Performs administrative duties as needed.· Support TL to establish Action Plan or Performance Improvement Plan to improve Reps quality performance.· Provide feedback on Policies in order to enhance Quality.· Monitor cases of assigned agents in any QA spoken languages.· Provide ongoing feedback to [...]
Category Banking, Insurance, Finance & Accountancy
15 days ago in TechSkills