Fraud activity agent (french-speaking) - on-site bm01
BarcelonaConcentrix Spain
...Initiate investigations on suspicious fraud cases using internal tools and defined macros. Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud. Manage cases within defined pending periods, ensuring timely follow-up and resolution. De-escalate tickets to Level 1 [...]
Job Type: Full-time